FAQ
Frequently asked questions
Samsung devices have a built-in battery-saving feature that kicks in once the device has been idle for some time, which turns off the devices' networks ...
Wed, Nov 27, 2024 at 10:19 AM
The asset tag isn't visible because the lock screen message is now too long. Due to the differing sizes of iPhone screens, the asset tag cannot be sh...
Wed, Nov 27, 2024 at 10:20 AM
Yes, it can. This can be accomplished by using a feature known as Self-Kiosk. In the Ensemble management portal, set the Kiosk Mode policy to 'N...
Thu, Mar 13, 2025 at 11:09 AM
Requesting a bug report is an easy process, and it is very helpful when troubleshooting your device(s). Steps: 1. Go to the Devices page within the ...
Mon, Mar 3, 2025 at 4:24 PM
The documentation for Ensemble's API is readily available. You can find it in the Settings > API section of your Ensemble Management portal, as w...
Wed, Mar 5, 2025 at 3:46 PM
How can I enable or disable emergency alerts on my devices? Due to these types of alerts (AMBER alerts, Government Emergency Alerts, Presidential Alerts...
Wed, Mar 26, 2025 at 4:36 PM