FAQ
Frequently asked questions
If you have a device where the keyboard is disappearing, it could be due to the device detecting an external device as a keyboard. Follow the steps...
Mon, Sep 9, 2024 at 12:16 PM
Answer This error message occurs if all the seats on the default license tied to the application user have been allocated. A new default license ca...
Thu, Mar 23, 2023 at 3:39 PM
Google Play Apps Are Not Downloading To My Device In your project policies, under Application Settings, you can block a multitude of applications from r...
Fri, Aug 23, 2024 at 9:36 AM
I know it is possible to add shortcuts in Multi-Kiosk Mode, but can I add them in None Kiosk mode as well? Yes, you can add shortcuts while in None Kio...
Thu, Jun 15, 2023 at 3:28 PM
Yes! Many device manufacturers (OEMs) support custom OEM-specific management policies. OEMConfig is a standard that enterprise mobility management (EMM)...
Thu, Aug 22, 2024 at 1:54 PM
A custom user can be created with the ability to manage the devices on a project without being able to modify the project policies in any way. To create...
Fri, Apr 26, 2024 at 4:52 PM
A few policies require the system settings permission for Ensemble to control them. Unfortunately, it's not a permission that can be auto-granted to or ...
Thu, Aug 22, 2024 at 1:57 PM
List of known Samsung Galaxy System Packages Below, you will find a list of commonly used Samsung package names: Bluetooth: com.android.bluetooth ...
Fri, Aug 23, 2024 at 10:28 AM
Overview While in kiosk mode, only allowed application packages can be opened. Ensemble handles some of these automatically (i.e. any application shortcuts...
Mon, Sep 9, 2024 at 12:42 PM
Overview The device application table can be used to view the applications on a single device. This allows for a more detailed breakdown of the installatio...
Mon, Sep 9, 2024 at 1:50 PM