FAQ
Frequently asked questions
If you have a device where the keyboard is disappearing, it could be due to the device detecting an external device as a keyboard. Follow the steps...
Mon, Nov 18, 2024 at 10:36 AM
This error message occurs if all the seats on the default license tied to the application user have been allocated. A new default license can be assign...
Mon, Dec 9, 2024 at 10:38 AM
In your project policies, under Application Settings, you can block a multitude of applications from running within your Kiosk modes. One of these programs...
Wed, Nov 27, 2024 at 9:43 AM
Yes, you can add shortcuts while in None Kiosk Mode. To do this, navigate to your Project, then Policies, and then Kiosk Settings. Choose "None&qu...
Wed, Nov 27, 2024 at 9:54 AM
Yes! Many device manufacturers (OEMs) support custom OEM-specific management policies. OEMConfig is a standard that enterprise mobility management (EMM)...
Mon, Nov 18, 2024 at 10:42 AM
A custom user can be created with the ability to manage the devices on a project without being able to modify the project policies in any way. To create...
Mon, Nov 18, 2024 at 10:42 AM
A few policies require the system settings permission for Ensemble to control them. Unfortunately, it's not a permission that can be auto-granted to or ...
Mon, Dec 9, 2024 at 2:55 PM
Below, you will find a list of commonly used Samsung package names: Bluetooth: com.android.bluetooth Calendar: com.samsung.android.calendar Camer...
Wed, Nov 27, 2024 at 9:58 AM
While in kiosk mode, only allowed application packages can be opened. Ensemble handles some of these automatically (i.e. any application shortcuts added to ...
Mon, Nov 18, 2024 at 10:47 AM
The device application table can be used to view the applications on a single device. This allows for a more detailed breakdown of the installation status o...
Mon, Nov 18, 2024 at 10:51 AM