Devices with known issues with Google Zero-Touch

Some devices are currently known to have problems connecting with Google Zero-Touch, and in doing so, have problems downloading the Ensemble MDM program information. 

This cannot be rectified within Ensemble, as it is a compatibility issue with the software within the devices. Google is working with the manufacturers to address the issues, and zero-touch may work correctly in later software versions of these devices. In some cases, the issue may be specific to a particular country or carrier variant of the device. 

Examples of devices that currently have compatibility issues with Zero-Touch:

For more information on this, please see this page from Google: https://developers.google.com/zero-touch/resources/known-issues

For more information on OTA updates, please see this page from Android: https://source.android.com/docs/core/ota