Known Issues

Major Fixes

Major Fixes

Phone allow / block lists

Major Fix

Devices may get stuck on 'Activating License' screen during first check-in.

Known Issues

Phone allow / block lists are not always working properly. (Resolved in v2.11.0)

Version 2.8.0 (165)

New Features

Project Policies | Device Settings | Font Scale: control the font scale of the device settings to increase or decrease font size of the device.

Minor Fixes

Phone allow / block lists (Fully resolved in v2.11.0)

Known Issues

Devices may get stuck on 'Activating License' screen during first check-in. (Resolved in v2.8.0)

Version 2.7.0 (164)

Minor Fixes

Fixed an issue that prevented the TCL A30 from using Zero-touch.

Version 2.6.0 (163)

Minor Fixes

Fixed a bug introduced in version 2.5.1 that prevented Google Play content from being installed.

Fixed an issue that caused the Profile Owner version of the app to crash when attempting to grant Data Usage permissions.

Fixed the Kiosk home screen being locked in portrait mode.

Resolved issue where some Android versions displayed a dialog asking to grant permission to manage contacts that could not be dismissed.

Version 2.5.1 (162)

New Features

Suspend Devices. This feature allows the admin to send a suspension command to managed devices. This will lock the device down to a single screen with a customized messaged (If set), an Emergency dialer and a customer service button with a customized number (If set).

Device Application Information. This feature pulls application information from apps currently installed on the device. Applications can then be viewed, updated and managed from the management portal.

Minor Fixes

Fixed removing APNs and allowing user access to the APN menu in settings.

Version 2.4.1 (161)

New Features

Project | Policies | Communication: Add, edit, delete contacts.

Version 2.3.0 (160)

Minor Fixes

Fixed loading Ensemble when a project does not have a valid KPE key

Improve displaying shortcuts inside kiosk folders to properly handle multiple pages and to handle screen rotation. 

Version 2.2.0 (159)

New Features

Disallow Firmware Updates in Download Mode. This feature blocks the user from flashing firmware onto the device while it is in Download Mode.

Enable Common Criteria Mode on Samsung Knox devices. Also included new policies to enabled SD card encryption and certification revocation list checking to ensure that the device is fully compliant with Common Criteria mode.

Improved single kiosk and multi-kiosk provisioning flow. After clicking the back button from kiosk mode, the kiosk screen will open again in 2 seconds. The user can click the progress circle to delay by 30 seconds. This gives the user time to access the Ensemble menu.

Consolidated server check-in and cleaned up check-in flow to improve performance.

Schedule a check-in time frame. This new policy can be set from the Project Deploy page. Schedule a time frame when devices on the project should check-in to the Ensemble server. The devices will check-in daily within that timeframe if this policy is set.

Suspend apps if the device is not updated with the latest security patch. This feature will prevent a list of applications from being used if there is a pending security patch update for the device.

A Wi-Fi on / off toggle was added to the custom Ensemble Wi-Fi page

A Wi-Fi Hotspot configuration policy was added to Projects | Policies | Connectivity Settings | Tethering. This allows Ensemble to set the SSID and password for the mobile hotspot on Samsung Knox devices.

Password policy enforcement flow has changed. It now appears before applying other policies instead of during the kiosk screen.

A new policy option allows any package to be blocked.

Minor Fixes

The ability to add a Managed Play account was requiring the policy to also allow adding a Google account. They are fully separate now.

Fixed a bug that prevented the APN information tab from loading on Android 7.0.

Added more visual feedback when APKs fail to install

Version 2.1.2 (158)

Knox Admin Android 7.0 Backwards Compatibility

If Device Administrator is already activated, Ensemble will not try to activate Profile Owner. This allows Samsung devices that were previously setup to use Knox to continue to work as expected.

Minor Fixes

Block Google Play store installed apps from being uninstalled if they were installed by Ensemble.

Fixed the custom long and short support messages so they would show a default message instead of nothing if the field was blank in policies.

Fixed blocking factory reset from recovery on Samsung devices if disallow factory reset has been chosen in policies.

Version 2.0.13 (157)

Ensemble Menu

Added Settings, Bluetooth, Display and Hotspot to Ensemble Menu

Project | Policies | Ensemble App Settings | Ensemble Menu

• Settings: this is the default settings application that will vary by model. Many settings can be disabled using Ensemble's other policies.
• Bluetooth: this opens the default system settings page for Bluetooth. Depending on the model, this could have a back button that allows access to the whole settings menu.
• Display: this opens the default system settings page for Display settings. Depending on the model, this could have a back button that allows access to the whole settings menu.
• Hotspot: this opens the default system settings page for Hotshot settings. Depending on the model, this could have a back button that allows access to the whole settings menu.

Minor Fixes

Improved location retrieval so that refreshing the location of an individual device pinged the device for a fresh coordinate.

Version 2.0.11 (155)

Block User from Accessing Certain Settings

• Airplane Mode: Security Settings | Restrictions
• Ambient Display: Security Settings | Restrictions
• Auto-fill: Security Settings | Restrictions
• Bluetooth: Connectivity Settings | Bluetooth
• Bluetooth Sharing: Connectivity Settings | Bluetooth
• Configure Bluetooth: Connectivity Settings | Bluetooth
• Configure Brightness: Device Settings | Display Brightness
• Configure Cell Broadcasts: Security Settings | Communication
• Configure User Credentials: Security Settings | Restrictions (I'm not sure what this does lol)
• Configure Date Time: Device Settings | Time Settings
• Configure Language: Security Settings | Restrictions
• Configure Location: Device Settings | Location Settings
• Configure Mobile Networks: Security Settings | Communication
• Configure Private DNS: Network Settings | Global Private DNS
• Configure Screen Timeout: Device Settings | Display Sleep Time-out
• Configure Tethering / Hotspot: Connectivity Settings | Tethering
• Configure VPN: Connectivity Settings | VPN
• Configure Wi-Fi: Connectivity Settings | Wi-Fi
• Content Capture: Security Settings | Restrictions
• Content Suggestions: Security Settings | Restrictions
• Create Windows: Security Settings | Restrictions
• Cross Profile Copy and Paste: Security Settings | BYOB
• Network Reset: Network Settings | Mobile Network Settings
• Outgoing NFC Beam: Security Settings | Restrictions
• Printing: Security Settings | Restrictions
• Share Into Managed Profile: Security Settings | BYOB
• Location Sharing: Device Settings | Location Settings
• Show System Error Dialogs: Security Settings | Recommended Kiosk Restrictions
• Unified Password: Security Settings | BYOB
• Unmuting Microphone: Device Settings | Audio Volume Level
• USB File Transfer: Security Settings | Recommended Kiosk Restrictions
• Parent Profile App Linking: Security Settings | BYOB

Other New Policies

• Always on VPN: Connectivity Settings | VPN
• Mute Master Volume: Device Settings | Audio Volume Level
• Set maximum failed password before factory reset: Security Settings | Password Restrictions
• Set maximum screen timeout: Security Settings | Password Restrictions
• Set password expiration: Security Settings | Password Restrictions
• Set password history: Security Settings | Password Restrictions
• Set short support message: Ensemble App Settings | Support Messages
• Set long support message: Ensemble App Settings | Support Messages

Minor Bug Fixes

• Custom Kiosk Package: Kiosk Settings | Kiosk Package
• Network Logging
• Improve exit kiosk and reload policies
• Improve kiosk app layout and fix minor wallpaper bugs
• Stopped continuous download of files
• Improved loading of kiosk apps on load

Version 2.0.10 (154)

Account Management Page

Fix home button from inside folder / Wi-Fi menu / Account menu

Show error message if file is set to download into the wrong folder directory. "File failed to download"

Play store content will always try to install or update during reload policies. Before, it would skip if it was already on the device.

Version 2.0.9 (153)

Wi-Fi Menu works with open networks

Fixed bug that prevented certain shortcuts from opening

Ensemble Wi-Fi Menu

User can decide to use a simplified Wi-Fi menu instead of the default system one.

Project -> Policies -> Ensemble App Settings -> Ensemble Menu

1. Enable ‘Manage Wi-Fi Networks’ needs to be checked
2. Choose the Wi-Fi menu type:
   • System Wi-Fi Menu: this is the default system menu that will vary by model. It may or may not include a back button that allows the user to access the rest of the settings application.
   • Ensemble Wi-Fi Menu: this is a simple menu that allows the user to connect to Wi-Fi or disconnect from the current connection

Direct Boot

Ensemble now begins check-in immediately on reboot, even if user has not unlocked the keyguard. This decreases the wait time for features like clear app data or remove non-work accounts on reboot.

Custom Shortcut Icons

User can choose a custom icon to display for Bookmarks, Content and Folders. Image file must already be added to the project.

Kiosk Home Screen

Kiosk wallpaper and column / row improvements. Fix issue where last row wouldn't display on some screens.

Restrict Account Management

Prevents user adding or removing accounts by type. While management of an account type is disabled, the account type cannot be added or removed from the settings menu. The Ensemble application can still add accounts via policy.

Note: This policy may be invalidated by a specific application. For example, blocking Facebook stops the user from saving their Facebook account in settings, but the app may still allow the user to login. This feature should be used in conjunction with blocking the Facebook app if no access is desired. 

Profile Owner

When installed directly from the Play store, the Ensemble application will use a container to separate work and personal applications and data.

Version 1.35.58 (150)

If factory reset is disabled, it will also block reset from the Recovery screen on Samsungs.

On first deployment, Ensemble app will remained kiosked until it finishes.

Hardware State Reports

User can call for updated hardware info from the portal. 

Company | Device | Options | Configuration | More Info | Hardware Tab

• Fan Speed
• CPU Usage
• Battery Temperature

Disclaimer

Ensemble can now show a disclaimer to the user. On the Project Dashboard, enter a desired message and then choose when to display it to the user: never, on first install or after each reboot.

Multi-Kiosk Mode Update

• Show Date: choose whether or not to display the current date on the home screen.
• Show Action Bar: choose to use the menu in the action bar while on the kiosk home screen. Note: if this is not selected, you must add a settings shortcut to the home screen to access the Ensemble menu options.
• Default Font color: set the default font color for the shortcut labels. This also sets the font color of the date if visible.
• Grid Configuration: select the number of slots to add shortcuts on the home screen. Note: removing a row or column will remove any shortcuts in those areas.
• Orientation: select if the kiosk screen is locked into portrait, or landscape or if the screen will change dynamically based on the device’s position.
• Multiple pages: controlled below the kiosk preview
  • Add: use the plus button to add pages
  • Remove: use the delete icon at the top of the previewed page to delete that page
  • Must have at least 1 page
  • No more than 6 pages

Adding Kiosk Shortcuts

• Application
  • Label: this name will be displayed below the icon of this shortcut on the home screen.
  • Font Color: this is the color of the label
  • Select Packages: choose a package from the list of apps that have been added to the Project Content table or enter the package name of an app that was installed on the device by other means.
• Bookmark
  • Label: this name will be displayed below the icon of this shortcut on the home screen.
  • Font Color: this is the color of the label
  • Icon Color: this is the color of the icon
  • URL: this is the link that will open when the bookmark is clicked on the device
• Content
  • Label: this name will be displayed below the icon of this shortcut on the home screen.
  • Font Color: this is the color of the label
  • Icon Color: this is the color of the icon
  • Content: file, image, video etc. that will be opened when this shortcut is clicked
• Settings
  • A shortcut to the Ensemble menu options. Which items appear in this menu can be customized in the Ensemble App Settings section of the project policies.

Enable System Applications

If system apps were disabled during provisioning, re-enable them by adding them to this list.

Enable Backup and Restore

Use this to control backup services across all users on the device. Disabling the backup service will prevent data from being backed up or restored.

Whitelist incoming and outgoing calls

If incoming or outgoing calls are disabled, a whitelist can be used to only allow certain phone numbers. Click the corresponding edit icon to modify the whitelist.

Lock Screen Restrictions

If the lock screen is allowed, control what features appear on it or the types of authentication that can be used to unlock it.

Clear Data on Reboot

This will clear the data of the apps whose packages are on this list when the device is rebooted.

Remove Non-work Accounts on Reboot

This will remove any accounts that the user has added (not the work account required to install Google Play apps) when the device is rebooted.

Set Default SMS Application

Set the default SMS application. The package must be a pre-installed system package.

Security Logging

Enable security logging. Intended for security auditing purposes.

Network Logging

Turn network logging on.

Global Private DNS

Set Private DNS mode to Automatic or set a Private DNS provider hostname. Choosing Not Controlled will NOT turn off the existing DNS setting.

Global HTTP Proxy

Set a network-independent global HTTP proxy. On a private network where the proxy is not accessible, you may break HTTP using this.

• Not Controlled: the existing global HTTP proxy will not be affected
• Off: this will clear any existing global HTTP proxy
• Static: a proxy on the specified host and port. The proxy will not be used to access any host in exclusion list
• Automatic: this will download and run the proxy auto-config (PAC) script at the specified URL

Certificates

1. Upload a CA certificate file to the Content -> Certificates page
2. Add a certificate to a Project on the Certificates page

• This file will be downloaded and installed on the device.

Version 1.35.53 (145)

• QR code deployment fixed
• Mechanical Serial check-in for Android 9+ fixed
• Minor bug fixes

Version 1.35.45 (137)

• Auto-Rotate Screen: Turn automatic screen rotation on/off.

Version 1.35.27 (119)

• Kiosk Home Screen Shortcut: Select the packages of the application or bookmark to display on the home screen.
• Start Application on Install: Application in this list will start after being installed.

Version 1.35.26 (118)

• Ensemble Menu: Enable / disable the menu in the Ensemble App. If all the menu options are disabled - the entire menu will be disabled.
• Ensemble App Options Menu: Enable / disable the settings menu in the Ensemble phone application.
• Reload Policies Option: Enable / disable the 'Reload Policies' item in the settings menu of the Ensemble phone app.
• Manage Wi-Fi Networks Option: Enable / disable the 'Manage Wi-Fi Networks' settings in the options menu of the Ensemble phone app.
• Manage Mobile Networks Option: Enable / disable the 'Manage Mobile Networks' item in the settings menu of the Ensemble phone app.
• Set Password Option: Enable / disable the 'Set Password' item in the settings menu of the Ensemble phone app.
• View Policies Option: Enable / disable the 'View Policies' item in the settings menu of the Ensemble phone app.
• Logout Option: Enable / disable the 'Logout' item in the settings menu of the Ensemble phone app.
• Exit Option: Enable / disable the 'Exit' item in the settings menu of the Ensemble phone app.
• Hide Ensemble in the App Drawer: Checking this this will hide Ensemble from the phone's App Drawer.

Version 1.35.24 (116)

• Enable Global Actions Dialog: While in Kiosk, enables the global actions dialog that shows when long-pressing the power button.
• Enable System Info: While in Kiosk, enables the status bar’s system info area that contains indicators such as connectivity, battery, and sound and vibrate options.
• Enable Keyguard: While in Kiosk, enables any lock screen that might be set on the device. Typically not suitable for devices with public users such as information kiosks or digital signage.
• Enable Home Button: While in Kiosk, shows the Home button.
• Enable Overview Button: While in Kiosk, shows the Overview button (tapping this button opens the Recents screen). If you enable this button, you must also enable the Home button.
• Enable Notifications: While in Kiosk, enables notifications for all apps. This shows notification icons in the status bar, heads-up notifications, and the expandable notification shade. If you enable this button, you must also enable the Home button. Tapping notification actions and buttons that open new panels, does not work in lock task mode.
• Disallow Factory Reset: Prevents user from resetting the device to its factory defaults from Settings. The user can still factory reset from recovery.
• Disallow Safe Boot: Prevents user from starting the device in safe mode where the system won’t automatically launch your app.
• Disallow Mounting Physical Media: Prevents user from mounting any storage volumes they might attach to the device.
• Disallow Adjust volume: Mutes the device and prevents user from changing the sound volume and vibration settings.
• Disallow Adding User: Prevents user from adding new users, such as secondary users or restricted users.

Version 1.35.22 (114)

• Kiosk Wallpaper - Choose an image to be the wallpaper of the device. You can upload images from the Content tab.
• Kiosk Home Screen Shortcut - Select the packages of the application or bookmark to display on the home screen.
• Lock Screen Info - Sets an additional lock screen message.
• Disable Device Communication - Currently only supported on Samsung devices.
• Allow Incoming SMS Messages - Checking this allows incoming SMS messages to be received by this device using an active SIM.
• Allow Outgoing SMS Messages - Checking this allows outgoing SMS messages to be sent by this device using an active SIM.
• Allow Incoming MMS Messages - Checking this allows incoming MMS messages to be received by this device using an active SIM.
• Allow Outgoing MMS Messages - Checking this allows outgoing MMS messages to be sent by this device using an active SIM.
• Allow Incoming Calls - Checking this allows incoming calls to be received by this device using an active SIM
• Allow Outgoing Calls - Checking this allows outgoing calls to be made by this device using an active SIM.
• Allow Screen Capture - Turn screen capture on/off.
• Allow Camera - This will disable or enable the camera app. The app will still be visible in the app drawer and on the home screen.
• Factory Reset Protection - Turn factory reset protection on/off.
• Enable Data Roaming - Turn mobile data roaming on/off.

Version 1.35.21 (113)

• System Time settings - Sets whether the system time and system time zone is automatically updated with the current network connection.
• Wi-Fi settings - Select whether Wi-Fi is disabled and specify Wi-Fi configurations that devices can connect to.

Version 1.35.18 (110)

Version 1.35.13 (107)

• Allow Lock Screen - Checking this allows the device to have a lock screen. This must be checked to set required password quality.

January 16th, 2019

Application Version

Version 1.35.2 (97)