How To Create A New Zero-Touch Customer And Set A Default Configuration

Introduction 




Zero-touch is an over-the-air (OTA) deployment method that is supported by Android devices. It's supported on all phones using Android 9.0+, select Android 8.0 devices and some Wi-Fi only tablets. It is a tool used to install the Ensemble MDM with the proper admin permissions. 


Ensemble can be integrated with Zero-touch by either creating a new customer ID or enrolling with an existing customer ID.

Create a new Zero-touch customer ID


  • To access Zero-touch management, go to the Devices section on the navigation menu and click “Google Zero-touch” under the Deployment options.
  • Use "Click here to enroll".


  • "Setup a New Zero-touch Customer" dialog box will appear.
    • Enter a company name
    • Select an owner account (must be a Google account).
    • (Optional) Selecting an admin account (must be a Google account).
    • Click Enroll.
    • A dialog will appear which confirms your enrollment.



Enroll with an existing Zero-touch customer ID


  • Use the "here to re-enroll" option to enroll with an existing Zero-touch customer ID.


Zero-touch configurations 


Zero-touch configurations are used to indicate what MDM should be installed by Zero-touch during setup. It also configures certain settings during deployment.

New Account: Allowing Configuration Management 

  • You must be logged into the owner email to setup the Zero-touch configurations. Log in by using "click here to sign in"

 


  • Google will direct you to login. Make sure to choose the Owner Email account.



  • Google's Terms of Service must be accepted before Ensemble can be used to setup the configurations.
  • Use "Sign into the zero-touch portal" to view and accept the terms.



  • Proceed to sign in to the Zero-touch portal and accept the Terms and Conditions.
  • Check the terms of service box and click "Accept".
  • Note: sometimes the Terms of Service does not appear automatically
  • Make sure that the correct Google account is selected in the upper right-hand corner
  • Make sure that the correct Zero-touch customer is selected in the upper left-hand corner
  • Click the Terms of Service at the button left-hand corner to view. There's no option to accept but just viewing them can cause the Ensemble management portal to be able to proceed. It also seems to take a few seconds to register. Use the refresh button on the Ensemble management site to continue.



Adding a configuration 


  • After signing into the correct Google account, use "click here to add new configuration"



  • Setting up the configuration through the Ensemble management portal automatically selects Ensemble the desired MDM to install and shows the deployment options supported by Ensemble.



Note: A default configuration MUST be selected before uploading devices or the profile will not be applied automatically.