Knox Mobile Enrollment (KME) is a persistent over-the-air (OTA) deployment method for supported Samsung devices.
Note: Your devices must be loaded on a KME profile before going through the setup wizard.
Installing Management with KME
Start with a new device out of the box or factory reset a device.
- Log out of all Gmail accounts before factory resetting.
- To factory reset a device, go to the Settings menu.
- Go to the "General" or "General Management" settings.
- Select "Reset" then "Factory data reset".
- Type "factory reset" in the search settings to find it easier.
Note: factory reset options may be different depending on your Android model and OS.
- Connect to a Wi-Fi network or enter a SIM card with data.
- Proceed through the Setup Wizard. See the example below:
